芝加哥——在他们首次登台40多年后, Amtrak’s bilevel Superliners remain essential to its long-distance operations in the western U.S.以及其他一些路线.
This article offers a look at what passengers can expect when they ride in Superliner coaches, 在超级邮轮餐厅用餐, 或者在超级班轮的休闲车厢里享受舒适的风景. 还有一篇关于超级班轮卧铺车厢的配套文章 在这里.
Accessible: Generally have 62 seats on the upper level 和 12 on the lower level, 楼下还有地方放轮椅. Most Superliner coaches have seat pitch (distance between seats) at about 50 inches, 远比美国铁路公司的单层车厢和航空公司的头等舱优越. 事实上, st和ard Amtrak coaches utilized as the second Business Class car on Southern California’s Pacific Surfliners have more generous legroom than the Surfliner cars.
没有楼下座位，只有行李架和厕所. Many of these cars’ baggage compartments were once turned into lower-level smoking rooms, but all were converted back after smoking was banned entirely in the early 2000s.
巴士咖啡馆:一个小的小吃店取代了较低的座位. One of these cars is regularly assigned to the Chicago-Gr和 Rapids, Mich., Pere Marquette (with some business class seating upstairs) 和 the Fort Worth-Oklahoma City Heartl和 Flyer. Others float throughout the system as needed with the downstairs cafe unattended.
满座用餐者:厨房位于下层, 理论上，这些车厢可以容纳72名乘客, 但从来没有人在一个座位上处理大量的人群, 除了在《500购彩》的头等舱. Orders taken by servers are dropped to the chef down a chute next to a dumbwaiter, 当食物做好的时候，它会把食物举起来.
2020年夏天, when COVID-19 health protocols dictated more portable options for passengers who wanted to eat in their rooms, dining 服务 on all Amtrak trains devolved to so-called “flexible” meals in a bowl that could be heated 和 easily transported to sleeping-car rooms. 同时, 普通客车的乘客不准进入餐车, 哪个正式成为“卧铺休息室?.”
2021年6月底, the company began replacing the one-dish meals with traditional breakfasts, 午餐, 和配备了超级游轮的晚餐 帝国建造者, 加州和风, 西南首席, 日落有限, 海岸星光 (但不 德州鹰, 新奥尔良市, or 国会大厦有限公司)，但长途汽车旅客仍不能在这家餐馆用餐. 这种情况预计最终会改变[参见 美铁计划为长途客车乘客提供餐车服务, 把传统的食物送回东部的火车上,” 火车 新闻通讯社，2021年6月15日].
Cross-country cafe: In a bid to cut staff 和 improve efficiency in response to a Congressional m和ate to curb food 服务 “losses,” Amtrak converted 17 full diners to cars that have table seating on either side of a center-car food preparation 和 cafe sales area. 这些汽车目前运行在 德州鹰, 国会大厦有限公司, 汽车火车的经济舱，偶尔也有 新奥尔良市.
这是每一次超级班轮体验的亮点, 楼上的休息室是欢迎的地方, glass-enclosed space for travelers to get away from their seat or room. Downstairs, a staffed snack bar serves cafe fare, snacks, beverages. 它们的上层只有面向风景的座位, but table seating was added to at least one side of every car during periodic overhauls during the last decade. Some 观光者休息室 are all-table cars; these are mostly assigned to 汽车火车教练的部分. The cars were built with an upstairs beverage bar to take some of the 服务 dem和 off of the lower-level cafe, 但这只是在极少数情况下才配备人员.
观光者休息室 were once featured on all Superliner-equipped trains, but as of mid-2021 have been at least temporarily been withdrawn from the 德州鹰 和 国会大厦有限公司这使得乘坐这些火车旅行的吸引力大大降低.
超级客机是如何坚持这么久的? Credit the engineers 和 one-of-a-kind craftsmen at Amtrak’s Beech Grove Heavy Maintenance Facility just outside Indianapolis. 尽管目前的管理层已经宣布了一项新的“刷新”计划, the workers at Beech Grove have done their best to keep the fleet mechanically 和 cosmetically fit for decades. And for that, Amtrak passengers 和 other employees owe them a debt of gratitude.